1. Introduction

At Signature Sahara, we take the privacy of your personal data very seriously. This Privacy Policy explains what information we collect through our contact forms, how we use it, and the measures we take to ensure its security.

This policy applies to the following forms available on our website:

• General Contact Form: Used for general inquiries or questions.
• Custom Made Tour Form: Used to plan personalized travel experiences.

By submitting any of these forms, you agree to the terms outlined in this Privacy Policy.

2. General Contact Form

The General Contact Form is designed to address your inquiries or questions. The following information is collected:

• First Name and Last Name: To personalize our response.
• Email Address: To contact you back.
• Phone Number (optional): To call you if necessary.
• Country of Residence: To better understand your geographical context.
• Message: To process your inquiry or question.

This information is used solely for communication purposes and is never shared with third parties without your explicit consent.

3. Custom Made Tour Form

The Custom Made Tour Form is designed to help us create personalized travel experiences for you. The following information is collected:

• First Name and Last Name: To identify your request.
• Email Address: To send you proposals or information about your trip.
• Phone Number (optional): To call you if necessary.
• Country of Residence: To tailor travel options to your location.
• Type of Trip Desired: To understand your preferences.
• Who will be traveling?: To customize the offer based on participants.
• Total Number of Travelers: To adjust pricing and services.
• Preferred Start Date: To organize the trip according to your availability.
• Duration of the Trip: To prepare a suitable itinerary.
• Additional Information / Special Requests: To accommodate your specific needs (dietary restrictions, celebrations, etc.).

This information is used exclusively to create a personalized travel offer and is never shared with third parties without your permission.

4. Use of Collected Data

The data collected through our forms is used only for the following purposes:

• Responding to your inquiries or questions.
• Preparing personalized travel offers.
• Contacting you for clarifications or updates.
• Improving our services and understanding customer needs.

We do not sell, trade, or transfer your personal data to unauthorized third parties.

5. Data Storage and Security

• Storage: Your data is securely stored on our servers or in trusted databases managed by reliable service providers.
• Security: We implement technical and organizational measures to protect your data against unauthorized access, loss, or modification.
• Retention Period: Your data is retained only for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by applicable law.

6. Your Rights

In accordance with applicable data protection laws (e.g., GDPR), you have the following rights:

• Right to Access: You can request a copy of the data we hold about you.
• Right to Rectification: You can request corrections to inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”): You can request the deletion of your data.
• Right to Restriction of Processing: You can request the suspension of data processing under certain circumstances.
• Right to Data Portability: You can request to receive your data in a structured and readable format.

To exercise these rights, please contact us using the information provided below.

7. Cookies and Similar Technologies

Our forms may use cookies or similar technologies to enhance user experience. These cookies do not collect personally identifiable information, but you can disable them in your browser settings if desired.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page regularly to stay informed about our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please feel free to contact us:

• Company Name: Signature Sahara
• Email: info@signaturesahara.com
• Phone: +212 6 61 47 62 25 / +212 6 66 10 06 11